Terms and Conditions for Use of Services

These Terms and Conditions outline the rules for using our emotional intelligence and emotion management services provided in Canada. Please read carefully before accessing or submitting information.

January 11, 2026

Acceptance of Terms

By accessing our website or using our emotional intelligence services, you confirm agreement with these Terms and Conditions and policies referenced herein. Continued use indicates acceptance and responsibility to comply. If you do not agree, you should discontinue all use immediately.

Definitions

Key terms used in this document are clarified below:

  • Service refers to emotional intelligence and emotion management support offered by Seranivaylto.
  • User means anyone accessing our website or interacting with our practitioners.
  • Personal information means any information you provide for service coordination or communication.
  • Content covers all website information, communications, and related materials.

Service Usage Guidelines

Services may only be used for lawful purposes. Misuse or attempts to breach security, privacy, or professionalism are strictly prohibited at all times.

Eligibility

Services are intended for adults in Canada. Users must have legal capacity to participate. We do not knowingly support or accept participation from minors.

You confirm eligibility before service use.

User Responsibilities

Users agree to provide accurate details and respect privacy and professional boundaries.

  • Keep access credentials confidential and notify us of unauthorized use.
  • Avoid submitting false or misleading personal information via forms.
  • Follow Canadian regulations and respect practitioner instructions throughout participation.
  • Abide by all confidentiality guidelines and privacy rules.

Prohibited Uses

Use of the service must remain appropriate and lawful.

  • Attempt to disrupt websites, communications, or information security measures.
  • Copy, distribute, or misuse confidential service materials for unauthorized purposes.
  • Transmit harmful, offensive, or illegal content through the site or forms.
  • Impersonate others or provide fraudulent identities when accessing services.
  • Use service to harass, threaten, or harm any other user or practitioner.

Intellectual Property Rights

All site materials, brand names, content, and intellectual property are owned by Seranivaylto or its partners. Content access is for personal use only and may not be reused, copied, or distributed without permission.

User-Generated Content

Users may provide feedback or submit inquiries; all submissions must respect privacy and legal restrictions.

User Content Rights and Usage:

You grant Seranivaylto a non-exclusive right to use your anonymized feedback to improve services with no compensation owed.

Privacy Commitment

All information provided is processed in compliance with Canada’s privacy laws. Please review our Privacy Policy for details; continued use constitutes acceptance of our privacy terms. Read Privacy Policy

Disclaimer and Risk Notice

Services are not medical, crisis, or psychiatric care. Use is voluntary and results may vary for each client.

Risk Statement:

Service is supportive, not a replacement for clinical mental health care. Please consult your physician before use if necessary.

Limitation of Liability

Seranivaylto is not liable for indirect or consequential losses arising from service use within limits permitted by law.

Indemnification

You agree to indemnify Seranivaylto against third-party claims resulting from misuse, non-compliance, or unauthorized activity.

Dispute Resolution Procedure

Disputes may be handled outside of court through negotiation or Canadian mediation processes.

Arbitration

Binding arbitration may occur for unresolved disputes, per laws applicable in Canada.

Arbitration is not mandatory and may be declined where local law permits.

Online Dispute Resolution Platform

An Online Dispute Resolution (ODR) process may be available for qualified Canadian clients.

ODR Information Page: ODR Information Page

Applicable Law & Jurisdiction

Ontario and Canadian laws govern all services, policies, and dispute resolution.

Termination

We reserve the right to discontinue services or restrict user access for breach of Terms or legal issues.

Modifications

Terms may change periodically. Your continued use after updates implies acceptance of revised rules.

Severability

If a provision is invalid, all valid parts remain in effect to the fullest extent possible.

Entire Agreement

These Terms form the full agreement between users and Seranivaylto regarding service use.

Contact and Communication

To inquire about Terms, exercise rights, or submit concerns, please contact our team.

Email Address: content@seranivaylto.com

Phone: +1 (324) 765-1158

Address: 68 Water Street, Suite 401, Vancouver, BC V6B 1A4 Canada

Effective Date of Terms: January 11, 2026

Version: 1.2